Incidentia BI & Analytics Platform
Business intelligence platform for human capital management, productivity analytics, and process management. Built as Technical Consultant for Artesi SA CC (2014-2024).
As Technical Consultant and Product Developer for Artesi SA, architected and developed Incidentia—a comprehensive business intelligence and business analytics platform. The platform focuses on human capital management, productivity tracking, and process management. Implemented AGILE and LEAN methodologies, provided system architecture direction, and developed the platform's UX v2, RESTful APIs, microservices architecture, and dashboard components. This contract work laid the foundation for a long-term relationship that eventually led to acquiring the company in 2024 after securing a new business management platform contract.
Incidentia follows a modern microservices architecture: 1. API Gateway: Central entry point with authentication and rate limiting 2. Analytics Engine: Processes and aggregates data from multiple sources 3. Dashboard Service: Real-time visualization and reporting 4. Integration Hub: Connectors for HR systems, time tracking, and process tools 5. Notification Service: Alerts and scheduled report delivery
- Human capital management analytics
- Productivity tracking and insights
- Process management workflows
- Real-time dashboards
- Custom report builder
- Data integration connectors
- Role-based access control
- Automated alerting
- Historical trend analysis
- Export and scheduling capabilities
- Aggregating data from diverse HR and productivity systems
- Designing intuitive analytics for non-technical users
- Ensuring data privacy and compliance
- Scaling analytics for large organizations
- Balancing feature requests with platform stability
- Successfully launched Incidentia v2 with modernized UX
- Implemented AGILE and LEAN methodologies across the development cycle
- Designed scalable microservices architecture
- Established product roadmap and technical direction
- Created reusable component library for rapid feature development
- Built lasting client relationship that led to company acquisition opportunity